Q. I have a problem with the layers in gCADPlus. When I try to open the layers window, gCADPlus freezes until I hit the Esc key, but the layers window does not open.
A. In resolving issues such as this, it is a good idea first to determine if the problem is related to the drawing file or occurs when you open another file. Feel free to send us a copy of your problem file so we can check it for you in our environment.
Another check worth making is quickly using File > New and selecting one of the templates. We suggest you shut down your computer, restart it, and activate gCADPlus afresh. Use File>New and run the template drawing called FrontGarden. This drawing contains several layers. Rather than selecting a button to activate the layer window, type the command LAYER.
If that does not fix the problem, you may have had an issue installing your copy of gCADPlus; a crucial file may have become corrupted in the download process. Ensure you have backups of any critical drawings, and follow the instructions below to remove gCADPlus and install a fresh copy.
Q. A print showing an entity accurately placed in modelspace is about 2% larger on the printed paper than it should be. The scale shows a 50-foot line on paper, but a ruler shows it slightly over 51 feet (using the 1/8 scale). The layout has a fixed scale of 1:96, and I am printing it on Arch D paper. Can there be an issue with the PDF file that has it at 24″ x 36″ vs. the layout set in MM? Maybe a round-off error?”
A. This movie examines the issue and compares the scale in a floating viewport in gCADPlus with a measurement inside a PDF version of the design. (https://youtu.be/wUtPoVT52lc)
Q. My copy of your plant database application (SppDb) is not working. Whenever I try to open it, SppDb asks for a username and activation code. Mine does not work
A. I have re-activated your link and hope you have resolved the issue with our plant database application. However, if entering your old username and activation code in the link that I sent you did not solve the problem, I advise uninstalling SppDb and re-installing the application for this web page: https://www.designcad.com.au/sppdb/download/
Q. My copy of the gCADPlus product works fine, and I am still actively using it. I am running version 10.9 on MS Windows. It looks like there is a version 12.0 on your website. Does the software auto-update, or do I need to uninstall/re-install it?
A. The software does not automatically update when a new release is available. The current version is 12.1 (for housekeeping reasons, we skipped version 11.xx entirely). Other than minor bug features, there are no significant changes compared with version 10.9. I suggest leaving things as they are.
Q. My GcadPlus is not working properly, it says no name at the top of the screen, and when I click on register in the help section it says that is registered to me. Gcad is missing a lot of its features as well.
A. We have not previously been notified of the problem you describe.
It seems that gCADPlus has lost its way. The software knows that you have installed a copy of gCADPlus, as shown by the help notification, which tells us that gCADPlus is registered to you.
Since your current copy was installed in 2015, some files may have become corrupted. To resolve this, I recommend removing gCADPlus from your computer, downloading a fresh copy of the latest version, and re-installing it. Here is a link to a guide that will help you along with the steps you need to take:
https://www.gcadplus.com/wp/upgrade-gcadplus-2/
Q. I want to import a base plan in raster format into gCADPlus. How do I do that?
A. Create a new drawing in gCADPlus. Use Format > Image Manager to import various image (raster) files into the gCADlus environment. Here are just some of the files types that can be loaded into a gCADPlus drawing.
If you want to draw on top of the image, it must be scaled up or down so that a known structure in the base plan returns a correct measure when the distance command is used.
Here is a link to a movie that shows how to take a view of a site on Google Earth and scale it correctly to be ready for ‘drawing on top’ of the image.
A community group responsible for managing a large area of native bushland in a public space wanted to use gCADPlus to store information about the location and comprehensive details of the many species on the site. This video demonstrates how an accurate base map was created using Google Earth and imported into the gCADPlus environment. The extended data tools in gCADPlus were then used to store the required information, showcasing the software’s capabilities.
Q. Do you have step-by-step instructions for experienced designers moving from hand drafting to CAD drafting?
A. Here is a link to a 4 part series on the gCADPlus YouTube channel that does that.
Q. I am a student just starting a career in landscape design. Can you help, as my funds are limited?
A. If you contact us, we will give you a copy of GardenCAD, the forerunner to gCADPlus.
Q. Can I use my copy of gCADPlus on my laptop and desktop computer?
A. Yes, our licence agreement allows for this.
Q. We need to send one of our designs to an engineer, and they have asked for a dwg file. Unfortunately, this file will not load into the CAD software (AutoCAD) the engineer uses. We have removed extraneous entities from the file that the engineers do not need, but he still has no luck with it. We have sent them a DXF file, but they cannot open it. We have followed the steps that you have set out on this page: https://www.gcadplus.com/wp/convert-autocad-dwg-to-binary-dxf/ and used the ODA file converter to audit the drawing, but that has not helped.
Can you assist us by converting it to a dwg file?
A. Thanks for sending us the problem file. We have tools in gCADPlus that can assist in resolving this issue. I suggest taking the following steps:
- Use the Tools drop-down drawing and purge any unwanted blocks, layer names, etc. Your drawing is clean – tick
- Check the layers in the drawings and watch for long layer names. Your drawing does not show any unusual layer names – tick
- Use the DIMS command and examine the dimension styles in the drawing.
Zoom into the dimension-style window. Some potential problems exist with the naming conventions you used for dimension styles. Most importantly, you have used one of the Windows reserved characters—the colon – in the name of several dimension styles. The figure below lists those characters that should not be used in the Windows environment. The colon is one of them.
I removed the colon from your style names and saved a DXF design version. I then used the ODA conversion tool to convert the DXF to DWG (I used AutoCAD version 2007 format when saving the DXF file) and the Autodesk TrueView tool to ensure the DWG file would load.
TruView ensures that your engineer can load the drawing unless he uses an ancient version of AutoCAD. If he is, use TrueView to save a version of the drawing that matches the engineer’s requirements.
This video describes determining why a gCADPlus file fails to convert to AutoCAD dwg format. We remove a colon used in the label for several dimension styles, export a DXF version of a design to ODA software, and convert the DXF file to AutoCAD DWG.
Tips
The figure below shows the allowable characters in text style, dimension styles, and layer names for AutoCAD compatibility.
Reference
Following these rules is a good idea even if you do not intend to swap files with AutoCAD users.
I would try to keep the dimension style names as simple as possible. We aim to draft the ISO (Inter National Standards) and prefix each dimension style with ISO. Here is an example.
